Utilize technology to personalize and increase self-service opportunities.Plan for growth in terms of services, collections, and resources, including physical space.Develop strategies to promote both staff retention, including creating opportunities for full-time employment at the Library.Maintain core competencies for service desk staff.Evaluate all staff on customer service standards and provide training where improvement is needed.Develop and utilize a variety of methods to target underserved demographic groups.Find opportunities for Environmental Stewardship.Partner with surrounding Senior Communities to collaborate on projects and services.Strengthen partnerships with non-profit organizations when our missions are aligned.Develop programming partnerships with the Manheim Township Recreation Department, Manheim Township School District, Manheim Township Historical Society and other local organizations.Partner with organizations that build community and support the Library’s mission. ![]() Programming Identify the needs of the community and offer programs to meet those needs and foster awareness, learning and discussion To Inform, Educate, Inspire and Connect the citizens of Manheim Township and the Community beyond. We are a gathering place where curious minds are nurtured and transformed.
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